The brief Version: In case you are seeking a unique engagement ring or unique anniversary gift, Leibish & Co. has a sturdy stock of high-quality, colorful, and conflict-free expensive diamonds and gems. The family-run company was functioning online since 1998 with a personal touch with which has received perform company worldwide. Leibish & Co. makes it easy purchasing loose rocks or even utilize its complimentary “Design your own personal” instrument to take your own ideal little bit of precious jewelry alive. With decades of expertise and good artistry under their buckle, Leibish & Co. is found on the brink of increasing its inventory to watches also accessories.
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Whenever Leibish Polnauer founded 1st on-line diamond company in 1998, it took nearly the full time to upload one picture and explanation to his website â but he was a visionary which noticed prospective in the fledgling world of e-commerce. “as he views the potential in a concept, he will fit everything in in his capacity to progress with-it,” mentioned Benji Margolese, Director of information advertising for Leibish & Co.
Leibish developed a fruitful, family-run procedure together with his girlfriend and kids providing in leadership jobs. They will have grown an effective web business with workplaces situated worldwide. Leibish & Co. is a leader in unique colored expensive diamonds and gems that are difficult to get in other places. The expensive diamonds will also be conflict-free, that’s an important factor for a lot of customers.
“People arrive at you because they find one thing slightly various, one thing more special than everyone else has actually,” Benji mentioned.
While Leibish & Co. offers top-notch conventional diamonds, the firm focuses primarily on colourful, special jewelry. When asked why business has these types of a higher buyer return price, Benji easily pinpoints the primary reason.
“It is a combination of outstanding services and products, fantastic service, and jewelry created on the greatest degrees of perfection,” the guy mentioned. “The jewellery we make is not your everyday, mass-produced style of item. Each piece is tailor-made to perfectly fit the diamond or gem chosen by the client.”
Children Affair With individual Service
Leibish & Co. is actually a genuine family business, with Leibish’s friends playing important functions during the company.
Leibish serves as Founder and President of the business, while their wife, Rosi, is the company’ Activities management. Their eldest daughter, Chavi, functions as the Lead Jewelry Designer â that is a massive duty since custom jewelry makes up significantly more than 50percent of businesses company, Benji stated.
Leibish’s oldest daughter, Yossi, may be the President of Leibish & Co. Another son, Shmulik, that is a graduate on the Gemological Institute of America, could be the Chief Diamond Buyer for your company. “Shmulik is actually, genuinely, certainly one of many gifted shade diamond specialists in the,” Benji stated.
Leibish’s boy Itzik could be the businesses COO and runs their New York office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, could be the business’s CFO.
“As one of the longtime members of the team, I’m able to let you know that, however, there is not any relationship, they consider me personally, and others, part of their loved ones,” Benji said. “each of us bring our own knowledge with the business, but interact to consistently expand the firm.”
Clients are in addition treated like household at Leibish & Co., where in fact the company invests fuel into private solution and product sales. “if you’ve ever addressed one particular representative, as an example, that is the same person you may usually deal with, it doesn’t matter what you might be phoning or writing in approximately,” Benji stated. “We don’t believe in driving clients to different departments when they have a question or specific concern they wish to cope with.”
Clients Come From All Over the World
Leibish features various different sorts of customers: you’ll find consumers, which mainly store through internet site, stores, and those during the trade business, just who usually look at the businesses major workplaces in ny, Israel, and Hong Kong.
Many Leibish & Co.’s customers are from the U . S .. The next top audience is Canada, accompanied by great britain, Australian Continent, Hong-Kong, and also the rest of Europe.
Clients at each and every period of existence store at Leibish & Co., though nearly all are between your years of 35 and 54, Benji said. Moreover, the company garners approximately 300,000 web site check outs every month â and keeps a lot of their consumers coming back.
“with well over a 70% return customer rating, we continue to be extremely famous businesses inside our market,” the guy said.
Colourful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. holds top-quality precious jewelry, but keeps inventory freedom, particularly for on the web consumers, Benji stated. The firm carries a huge selection of loose diamonds and priceless gemstones, but its key products are tailored jewellery creations.
“We keep a sizable number of multicolor diamond and gem jewelry, with many of rarest colors ever seen,” he said. “we have been recognized best by all of our bread-and-butter services and products â yellow diamond and red diamond engagement rings. However, we sell diamond jewelry of nearly every tone, and important gemstones â such as sapphires, emeralds, and rubies. We offer jewellery crafted with colorless diamonds, also, but all of our knowledge is in the arena of tone.”
For customers who possess some thing at heart and require assist making it possible, Leibish & Co. supplies a “Design your own personal” precious jewelry device, which Benji said is their most widely used product.
“Naturally, while looking for an unique piece, individuals typically desire specific rocks and placing styles they will have currently fallen crazy about,” he mentioned. The “Design your” instrument makes it possible for customers to create a piece utilising the material, setting, and material of their choice.
“it permits them to deliver their particular aspirations to life â with these knowledge in design,” Benji told you.
Extras & brand new using the internet Tools in Store for Leibish & Co.
because it seems forward to the long run, Leibish & Co. is actually slowly moving toward higher-ticket things and a lot more item diversity. The company feels comfortable branching over to new product lines due to the determination and love it applies to most appropriate their present productions.
“we’ve got talked about launching a variety of add-ons â eg luxury watches, purses, plus pencils,” Benji said. “But we decided to wait until we initial perfected our main line of item, that is diamond jewelry.”
Leibish & Co. normally researching ways to continue refining its popular site, as well. A good way it intends to enhance the on the web knowledge is by bringing in enhanced reality functions, which will offer digital shoppers a lot more of an in-store knowledge.
As an organization using its roots in colorful diamonds and ecommerce, Leibish & Co. consistently innovate in a traditional sector which views modification while the different, maybe not the rule.